Episode 154

Published on:

28th Aug 2023

This Week: The State of Prepaid with John Dwyer of AT&T

Analysts Don Kellogg and Roger Entner discuss the latest news in telecom, media, and technology with special guest John Dwyer, President of Prepaid and Cricket Wireless at AT&T.

0:48:  John shares a “State of the Union” in prepaid and specifically for Cricket.

3:10:  How have customer expectations changed today versus before the pandemic?

4:33:  AT&T has an exciting new announcement - what is going on and what are the details?

7:23:  Predictions about how the distribution model will shift moving forward.

9:34:  The disconnect between digitizing digital phone service and customers.

11:26:  What people need to know about Cricket.

Tags: telecom, telecommunications, business, wireless, cellular phone, cellular service, Recon Analytics, Don Kellogg, Roger Entner, John Dwyer, AT&T, Cricket, JD Power, ACSI, Verizon, Tracfone, Mint, prepaid, pandemic, tax refund, tax season,

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About the Podcast

The Week with Roger
An Analysts Perspective on Telecom
Each week, join Roger Entner and the Recon Analytics team for an analysts perspective on the world of telecom.